Contact and FAQ

✔️How do I contact us?

You can contact us via the following email:

Email Address
info@shop-value.com

We do the best to deliver you as quickly as possible.

I invite you to follow your package for the current circumstances as all the logistic platforms are currently impacted by COVID 19.

Here is a link for your follow-up, just add your number that you had to receive.

 

https://power-boutiques.myshopify.com/apps/shipway_track 

We provide 7j/7 support.

✔️Does the product work with batteries?

Yes, batteries will need to be inserted inside the intended location.

✔️What is the delivery time?

The orders are processed in 24 /48h and then shipped. You can follow the status of your delivery via our dedicated page. The orders are delivered in about two weeks since the recent events of the COVID. We do everything to deliver you as soon as possible. Our factory is very responsive and deals with orders quickly.

✔️Can I return the product if I don't like it?

Yes, you must return your product within 30 days of shipment. Any returned product must be in its original packaging and in a condition as new. The return will be at your expense to the address indicated during the exchange with our support.